Privacy Policy
Last updated: March 2026
1. Introduction
Liquid Compose Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard information when you use our website and services.
2. Information We Collect
Information you provide
- Name and email address when submitting support requests
- Store URL and theme details for support purposes
- Billing information for paid services
Information collected automatically
- Browser type and version
- Pages visited and time spent
- Referring website
3. How We Use Your Information
We use collected information to:
- Provide and improve our support services
- Respond to your enquiries and support requests
- Process payments for our services
- Send service-related communications
- Improve our website and documentation
4. Third-Party Services
We use the following third-party services that may collect data:
- HubSpot — for contact form processing and customer relationship management
- Microsoft Azure — for website hosting
Each third-party service has its own privacy policy governing the use of your information.
5. Data Retention
We retain personal data only for as long as necessary to provide our services and comply with legal obligations. Support request data is retained for the duration of our business relationship and for a reasonable period thereafter.
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Request data portability
7. Cookies
This website does not set any cookies. No tracking, analytics, or third-party cookies are used.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
9. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact
For any privacy-related questions, please contact us through our support form.