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Contact & Pages

FAQ page

Section handle: page-faq

Settings

Content

SettingTypeDefaultDescription
HeadingTextFAQIf blank, uses the page title.
Intro textRich text<p>Find answers to common questions.</p>Short text under the page title. Avoid headings in it so the page's heading order stays clear for screen readers.
Show help buttonToggle (on/off)OnAdds a help band with a button at the bottom of the page. It only shows when the button has a label and a link.
Help headingTextStill have questions?Heading in the help band at the bottom of the page. Blank hides it.
Help subtextRich text<p>Our team is here to help.</p>—
Button labelTextContact supportBlank hides the whole help band, not just the button.
Button link (default)Text/pages/contactUsed when button link is not set below. Update this to match your Contact page URL.
Button linkURL / Link—Blank uses the default link above.
Button styleDropdownprimaryOptions: primary – Primary, secondary – Secondary, link – Text link

Blocks

Topic

Block type: topic

SettingTypeDefaultDescription
HeadingText—Starts a group: the questions below it, up to the next topic, belong to it. With two or more topics, a jump list to each topic shows at the top.
AnchorText—Link to this topic with #anchor, for example /pages/faq#delivery. Blank uses the heading.

FAQ item

Block type: item

Content

SettingTypeDefaultDescription
QuestionTextQuestion—
AnswerRich text<p>Answer</p>Avoid headings in the answer. The question is already a heading, and extra headings confuse screen reader navigation.

Advanced

SettingTypeDefaultDescription
Anchor ID (optional)Text—Lets you link straight to this question, for example /pages/faq#shipping-times. Spaces and capitals become hyphens and lowercase. Blank means no direct link.

Default Configuration

When you add this section from the Theme Editor, it comes pre-configured with:

  • FAQ page — 3× FAQ item